Resources During COVID-19

This list contains information available to you during the COVID-19 pandemic. If you have questions about any of the resources listed, please contact us at 413-665-2642 or

You can download the full list here: Comprehensive List of Resources.

Visual Communication Card about COVID-19 for the Deaf or Hard of Hearing, created by the Massachusetts Commission for the Deaf or Hard of Hearing.

Health Insurance:

  • If you are insured, please contact your insurer for the most up-to-date and accurate information about your coverage and COVID-19.
  • MA Health Connector is offering extended enrollment for those who are uninsured.

Attorney General’s Office:

  • For help with insurance claims or medical bills call 888-830-6277.
  • To report price gouging or defective products call 617-727-8400.
  • You can file a complaint about potential scams or difficulties negotiating travel refunds.

Help for Employees:

Help for Small Business Owners:

Mental Health:

  • Managing Stress & Anxiety during a pandemic from the Center for Disease Control.
  • Care for Your Coronavirus Anxiety from Shine.
  • Disaster Stress Helpline from the Substance Abuse and Mental Health Services Administration: 1-800-985-5990. This is a 24/7, 365 day per year helpline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. It is toll-free, multilingual, and confidential.

Internet Access:

  • Comcast Internet Essentials: Comcast is offering free internet to those who do not have it during the COVID-19 pandemic:
  • Sunderland Public Library Free Wi-Fi: Wireless Internet is available in the library’s parking lot and backyard during the hours of 8:00 AM & 8:00 PM.

Avoid Scams: Many scammers are taking advantage of the COVID-19 pandemic to scam people of all ages.

  • Please take this advice from the World Health Organization on how to avoid scams.
  • The Sunderland Police Department wishes to remind you to only use trusted news sources for information about COVID-19, and to remain vigilant about scams. “Any and all ideas from previous scams should be remembered. Just because this is a new virus, the scams are not new and are the same, and will follow the same types of previous attempts,” -Chief Erik